Desert Waves Travel - Privacy Policy
Introduction:
Desert Waves Travel ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard1 your information when you visit our website, use our services, or interact with2 us. By using our services, you consent to the practices described in this policy.
Information We Collect:
We may collect the following types of information:3
- Personal Information: This includes4 information you provide directly to us, such as your name, contact information (email address, phone number, address), passport details, date of birth, and payment information.
- Booking Information: Details related to your travel bookings, including tour preferences, travel dates, and special requests.
- Website Usage Information: We may collect information about how you interact with our website, including your IP5 address, browser type, pages visited, and6 other usage data.
- Communication Information: Records of your communications with us, including emails, phone calls, and messages.
- Payment Information: Payment details, though we do not store full credit card information, that is handled by our secure payment gateways.
How We Use Your Information:
We may use your information for the following purposes:
- To process and manage your travel bookings.
- To communicate with you about your bookings, inquiries, and updates.
- To provide customer support and respond to your requests.
- To improve our website and services.
- To send you promotional offers and marketing communications (with your consent).
- To comply with legal obligations.
- To process payments.
Information Sharing:
We may share your information with:
- Service providers (e.g., hotels, tour operators, transportation companies) to facilitate your bookings.
- Payment processors to handle payment transactions.
- Legal authorities when required by law.
- With your explicit permission.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, use, or7 disclosure. However, no method of transmission over the internet or electronic storage is8 completely secure.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period9 is required or permitted by law.
Your Rights:
You have the following rights regarding your personal10 information:
- Right to access: You can request access to the personal information we hold about you.
- Right to rectification:11 You can request corrections to any inaccurate or incomplete personal information.
- Right to erasure: You can request the deletion of your personal information12 (subject to legal limitations).
- Right to restriction of processing: You can request limitations on how we process your personal information.
- Right to data portability: You can request a copy of your personal information in a13 portable format.
- Right to opt out of marketing communications.
Cookies:
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.14
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the15 new policy on our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:16
- Email: info@desertwavestravel.com
- Phone: +201062480300
- Address: Hurghada, Red Sea, Egypt.
